Written by Symestic | Jun 25, 2024 9:39:29 PM
Order Management (OM) covers the management and processing of customer orders, from order entry to order processing and delivery. The aim is to maximize customer satisfaction and efficiency.
- Order entry: Entry and management of customer orders.
- Order processing: Coordination of production and delivery processes.
- Delivery management: Ensuring punctual and complete deliveries.
OM optimizes order processing and improves customer satisfaction.